Thank you for visiting and shopping at Suprox. The following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in shipment, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
United States: 7–15 business days
Canada: 8–18 business days
Europe: 7–15 business days
Australia & New Zealand: 8–18 business days
Rest of the World: 10–20 business days
Delivery delays can occasionally occur due to customs, carrier delays, or high demand.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). Tracking numbers usually become active within 24–72 hours.
4. Customs, Duties, and Taxes
Suproxz is not responsible for customs duties, import taxes, or additional charges applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
5. Multiple Packages
Items in the same order may be shipped separately from different warehouses
6. Incorrect Shipping Addresses
Please make sure your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrectly provided addresses.
7. Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, please contact us at suproxzofficial@gmail.com and we will work with the shipping carrier to resolve the issue.
8. Contact Us
If you have any questions about this Shipping Policy, you can contact us at:
Email: suproxzofficial@gmail.com
